Lead Operational Manager

Hotel Fitri Bakso · 📍 Mempawah · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 23.000.000 – Rp 28.000.000 per month
Hotel Fitri Bakso is seeking a highly skilled and experienced Lead Operational Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently. You will work closely with the management team to develop and implement strategies that improve our operations and enhance the guest experience.

📋 Tanggung Jawab Pekerjaan

Oversee the day-to-day operations of the hotel, including front desk, housekeeping, and food and beverage services.,Develop and implement operational strategies to improve efficiency and guest satisfaction.,Manage and mentor a team of operational staff, providing guidance and support to ensure high performance.,Monitor and analyze operational data to identify areas for improvement and implement corrective actions.,Ensure compliance with health and safety regulations, as well as industry standards and best practices.,Work closely with the finance team to manage budgets and ensure profitability.,Coordinate with external vendors and service providers to ensure timely delivery of services and materials.,Develop and maintain strong relationships with key stakeholders, including guests, employees, and partners.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hotel Management, Business Administration, or a related field.,Minimum of 5 years of experience in a similar operational management role in the hospitality industry.,Strong knowledge of hotel operations, including front office, housekeeping, and food and beverage services.,Proven track record of successfully managing and leading teams.,Excellent communication, interpersonal, and leadership skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Strong analytical and problem-solving skills.,Fluency in Indonesian language is a must, English is a plus.

🛠️ Keahlian

Operational managementTeam leadershipBudget managementData analysisVendor managementStakeholder relationsHealth and safety complianceIndustry best practices
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